Privacy Policy

This Privacy Policy explains how The Law Office of Brent D. Rawlings collects, uses, and discloses information that you provide through our website.

1. Information We Collect

We collect two types of information through the Website:

Anonymous Information: This includes information that does not identify you as an individual, such as your browsing activity, demographic information (e.g., age, location), and statistical data about your website use. We collect this information through tools like Google Analytics and Tag Manager etc.
Personal Information: This includes information that can be used to identify you as an individual, such as your name, contact information (e.g., email address, phone number), and any other information you choose to provide to us through the Website contact form, such as details about a potential legal case.
Information transmitted on the internet, including via the contact forms on our website, is not secure and should not be considered confidential. The submission of a form on our website does not constitute attorney-client communication and does not create an attorney-client relationship.

2. How We Use Your Information

We use the information we collect for the following purposes:

Marketing

We use data and content for marketing campaigns, promotions, network growth, and engagement.

Customer Support

We use the data (which can include your communications) to investigate, respond to, and resolve complaints and service issues.

Security and Investigations

We use data for security, fraud prevention, and investigations. We use your data (including your communications) if we think it’s necessary for security purposes or to investigate possible fraud or other violations.

Communication

We use your personal information to respond to your questions and requests for information. With your consent, we may also use your personal information to send you marketing communications about our services. You can opt out of receiving these communications at any time.

Service Enhancement

We use your data, such as feedback, to conduct the development of our Website and Services.

To consider you for representation

If you provide us with information about a potential legal case to get a free evaluation, we may use that information to determine whether we can represent you. However, submitting information through the Website does not create an attorney-client relationship.

3. How We Share Your Personal Information

We will not sell or rent your personal information to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

SMS opt-in or phone numbers for the purpose of SMS are not being shared.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We will disclose personal information and/or an IP address when required by law or in the good-faith belief that such action is necessary to:

Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company.
Protect and defend the rights or property of our Website and related properties.
Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties.

We utilize various third-party services to enhance the functionality of our website, analyze its usage, and run marketing campaigns. These services may also collect and process personal information about you, including information such as your IP address, browsing behavior, and interactions on the website. We do not control these third-party providers and encourage you to review their privacy policies.

The third-party services integrated into our website include:

Clicky: Provides real-time website analytics.
Google Ads & Conversion Tracking: Used for targeted advertising and tracking conversions from ad campaigns.
Google Analytics: Collects data for website traffic analysis.
Dropbox: Used for secure storage and file sharing, which may include data you submit to us.
Live Chat (Third-Party Provider): Offers a real-time chat feature for inquiries; data shared in chat is not confidential.
Meta Ads Conversion Tracking: Tracks interactions and conversions from ads on Meta platforms (Facebook and Instagram).
Meta Ads Manager: Manages and tracks Meta advertising campaigns.
Twitter Ads Pixel: Tracks conversions and ad performance from Twitter campaigns.
Microsoft Ads: Provides advertising services and tracks conversions from our ad campaigns on Microsoft platforms.
AdRoll: Used for retargeting campaigns and tracking the effectiveness of advertisements.
WordPress Stats: Collects statistics related to site traffic and user behavior.

These services may place cookies on your browser to collect personal data. We do not share personal information directly with these services unless specified otherwise. Please review the privacy policies of each third-party service for more information on how they handle your data.

Our website also may provide a third-party “Live Chat” feature, with which you can choose to provide personal information to the firm. Information provided on the Live Chat feature is not confidential, and your use of Live Chat does not constitute attorney-client communications and does not create an attorney-client relationship. If you choose to provide us with personal information by using the Live Chat feature, we may use that information to contact you and improve subsequent communications with you, if any.

The third-party Live Chat provider has its own privacy policy, which we encourage you to review. We are not responsible for the privacy policies of any third parties, including the Live Chat provider.

4. SMS Terms and Conditions

By providing your mobile phone number, you consent to receive SMS/text messages from The Law Office of Brent D. Rawlings regarding your account, services, promotions, or other relevant information. Message frequency may vary based on your interaction with our services.
Message and Data Rates: Standard message and data rates may apply, depending on your mobile carrier plan.

– SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

– Types of SMS Communications:

If you have consented to receive text messages from The Law Office of Brent D. Rawlings, you may receive messages related to the following (provide specific examples):

Appointment reminders
Follow-up messages

Example: “Hello, this is a friendly reminder of your upcoming appointment with Attorney Brent D. Rawlings at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

– Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to five (5) SMS messages per week regarding your appointments or case status.

– Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

– Opt-In Method:

You may opt-in to receive SMS messages from The Law Office of Brent D. Rawlings in the following ways:

Verbally, during a conversation
By submitting an online form
By filling out a paper form

– Opt-Out Method:

You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

– Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

– Help

For help, reply HELP to any message or contact our support team at Info@ourclientswin.com.

– Consent

Your consent to receive text messages is not a condition of any purchase.

– Standard Messaging Disclosures:

Message and data rates may apply.
You can opt-out at any time by texting “STOP.”

For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.

Message frequency may vary.

5. Data Retention

The Law Office of Brent D. Rawlings retains personal information for as long as we have a legitimate business relationship with you, or with an organization with which you are affiliated (such as your employer). We may also retain personal information about prospective customers or prospective employees until you withdraw your consent.

6. Your Rights as Data Subject

At any point, while we are in possession of or processing your personal data, you, the data subject, has the following rights:

Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organization.
Right to object – you have the right to object to certain types of processing, such as direct marketing.
Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
Right to judicial review – in the event that The Law Office of Brent D. Rawlings refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 6 below.

7. Your Consent

By consenting to this privacy policy you are permitting us to process your data specifically for the purposes identified. Consent is required for The Law Office of Brent D. Rawlings to process personal data for the purposes stated above, but it must be explicitly given. When we ask you for sensitive personal data we will always tell you why, and how the information will be used. You may withdraw consent at any time by contacting Info@ourclientswin.com to unsubscribe from further communications. Consent to Processing: Consent to processing is in the form of a binary value of “Yes” or ”No”.Consent Last Updated: We record the value that contains the date and time when the Consent field was updated. Consent Notes: This value will include any notes and will capture:

The purpose of processing for which consent was obtained,
How consent was obtained (e.g. ticked box online, in person at the event),
Previous consent purposes

8. Changes To This Privacy Policy

The Law Office of Brent D. Rawlings may change this Privacy Policy from time to time to reflect changes in our practices or in applicable law. Such changes will be effective upon posting the revised Privacy Policy on our Platform. You will be able to tell when this Privacy Policy was last updated by the Last Updated date included at the bottom of this Privacy Policy. By continuing to use our Platform, or communicating electronically with us thereafter, you agree to accept such changes to this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or The Law Office of Brent D. Rawlings information privacy practices, please contact us at:

E-mail: Info@ourclientswin.com
Telephone: (888) 807-7123
Address: 15615 Alton Pkwy. Suite 450, Irvine, CA 92618